오현찬
Bachelor of Education and Master of Business Administration (Service Marketing and Quality Management), specialising in practical ESG management diagnosis, SCM and KPI design, and building and running technical service organisations.

오현찬
Head, Customer-Centric Division, ITS
Areas of expertise
- Practical diagnosis of organisational ESG management
- SCM and ESG management in organisations
- ESG-based KPI design
- Building and running technical service organisations
- Marketing-led service management
- RFP interpretation and practical contract review
- IT solution architecture design
- Practical negotiation skills
Qualifications
- Teacher's certificate
- Consumer Counselling Specialist, Level 1 (Korea Fair Trade Commission)
- ISO 9001 · 10002 · 14001 · 37001 · 45001
Career
- Current: Lecturer, ITS HRD Centre
- Current: Head, Customer-Centric Division, ITS
- Current: Director, Korean Society for Convergence Mathematics
- Current: Technical Expert, KOWPIC
- Current: Secretary General, Korea Consumer Professionals Association
- Current: Principal Consultant, ESG RND Partners
- Current: Lecturer, Future Education Center, Cyber University of Korea
- Current: Outside Auditor and Management Adviser to SMEs
- Former: Chair (Director), Industrial Products Subcommittee, OCAP
Education
- Master of Business Administration (Service Marketing, Quality Management)
- Bachelor of Education
What they teach
- ESG Management in Practice Today
- ESG Management and Competitiveness
- A Certain Future, a Sure Investment
Research
- Three association standards (Korean Agency for Technology and Standards)
- Two research papers
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