ISO 9001 Quality Management Systems

The foundational international standard. It confirms that an organisation has a consistent way of working that delivers products and services of dependable quality.

Accredited by IAS

What this certification proves

ISO 9001 does not certify that you made a good product. It certifies that you have a way of working that keeps producing good products. Its purpose is to move work that lives in one person's experience and memory into procedures and records, so that results do not wobble when people change.

That is why an audit does not ask «is this product good?». It asks «when something goes wrong, does the structure that finds it and fixes it actually turn?»

Who this is for

  • Manufacturers — firms that make parts or finished goods and need to cut defects and claims
  • Construction and engineering — where quality certification is a scoring point or an entry requirement in public tenders
  • Service providers asked to hold quality certification for vendor registration
  • Any organisation that wants results not to depend on who happens to be in the role

🌱 How this relates to ESG

Foundation for an ESG management system

ISO 9001 is not a direct indicator for any of E, S or G. It is the groundwork the rest of an ESG management system stands on.

  • 14001 (environment), 45001 (health & safety) and 37001 (anti-bribery) share the same skeleton — plan-do-check-act, documents and records, internal audit, management review. Having 9001 first makes the others much faster
  • Vendor registration and public tenders often ask for quality certification as a basic qualification, before any ESG assessment
  • It leaves third-party verified evidence that a procedure for finding and fixing root causes is running — useful for the «management system» narrative in an ESG report
  • ⚠️ It will not raise an ESG score directly. Environmental performance belongs to 14001 and 50001, health and safety to 45001, anti-bribery and compliance to 37001 and 37301

What certification gives you

How the requirements are structured

This is the overall shape of what the standard asks for. Working through it in this order is a sensible way to prepare.

ISO 9001Quality Management SystemsP · 조항 4 · 5 · 6PlanSet qualityobjectives and risk…D · 조항 8DoRun design,purchasing,…C · 조항 9CheckMeasure satisfactionand performance;…A · 조항 10ActRemove root causesof nonconformity and…
계획 → 실행 → 점검 → 개선이 한 번으로 끝나지 않고 계속 돕니다. 심사에서 보는 것도 «이 바퀴가 실제로 도는가» 입니다.
ClauseTitleIn plain terms
4ContextSet out the environment you operate in, what customers and partners expect, and the scope of certification.
5LeadershipTop management takes responsibility for quality, sets the policy, and assigns who does what.
6PlanningFind risks and opportunities in advance, and set quality objectives.
7SupportProvide the people, equipment, measuring devices, training and documents the work needs.
8OperationDefine how design, purchasing, production and service are carried out, and how defects are handled.
9Performance evaluationMeasure customer satisfaction and objectives; check yourselves through internal audit and management review.
10ImprovementWhen something does not conform, find the cause, fix it, and stop it recurring.

※ This is a summary written to help you, not the text of the standard. Please refer to the published standard for the exact requirements.

Before you apply, please check

Having these in place makes the audit considerably smoother. If you are not ready yet, you are still welcome to get in touch — we will set out what to do first, with a timeline.

  • Is there a quality policy and objectives, and do staff know them?
  • Do written procedures exist, and does the work actually follow them?
  • Have you carried out at least one internal audit yourselves? (required before the audit)
  • Have you held a management review and kept the minutes?
  • Are there records of causes and actions for nonconformities and complaints?
  • Are there calibration records for measuring and test equipment?
  • Have you decided the scope — which sites, products and services?
See the 8-step certification process →

You can apply for ISO 9001 certification here

Tell us your organisation’s size and the standards you need, and we will send you the audit duration and a fee proposal. You are free to decide after seeing it.

Tel 02-786-9242Email info@itscert.or.krFax 02-6940-9317

※ ITS Certification Body does not provide management system consultancy. Auditing and consultancy must remain separate. What we can do is explain the certification process and what you need to have in place.

Which audit division handles this

Audits against this standard are carried out by our 품질심사본부. See the organisation chart →