Impartiality

Impartiality is the foundation of certification. We publish our commitment openly.

⚖ OUR CORE COMMITMENT

ITS Certification Body does not offer or provide management system consultancy in any area.

If a certification body also advises the organisations it certifies, it ends up auditing its own work and the certificate loses its meaning. For this reason ITS does not operate a consultancy business.

Impartiality statement

  1. ITS Certification Body does not offer or provide management system consultancy in any area.

  2. Where a relationship with a consultancy poses a threat to impartiality, we do not certify clients who have received consultancy from that organisation.

  3. Personnel who have acted as management for, or provided consultancy to, a client do not take part in audits of that client for two years after the consultancy ends.

  4. Where a conflict of interest is identified, we require disclosure; if it cannot be confirmed, the person concerned is not used.

Structural safeguards

An Impartiality Committee reports directly to the President and independently oversees the impartiality of our certification activities.

Raising a concern

If you believe any of our certification activities has not been impartial, please tell us. Complaints and appeals are reviewed by personnel who were not involved in the audit concerned, and matters relating to impartiality are referred to the Impartiality Committee.

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02-786-9242