Complaints and appeals
Tell us about our audit, training or administrative service.
Complaint
When our service fell short of what you expected
Appeal
When you disagree with an audit finding or a certification decision
Suggestion
Something you would like us to do better
⚖ An appeal against a certification decision is reviewed by people who did not take part in that audit. We acknowledge receipt, investigate, and tell you the outcome in writing.
Submit
Leave your message below and we will look into it and reply. You may write in English or Korean.
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info@itscert.or.kr+82-2-786-9242 (02-786-9242)
How we safeguard impartiality →